Full policy

Privacy Policy

Effective Date: September 25, 2026
Last Updated: September 30, 2026

Halls of Ivy LLC ("Company," "we," "us," or "our") respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, disclose, and protect information about you when you visit https://store.askcoda.com (our "Website"), use our learning platform at https://training.askcoda.com, purchase or access our courses, participate in programs or events, subscribe to our communications, complete assessments or other learning activities, or otherwise interact with our products and services (collectively, the "Services").

Our learning platform at https://training.askcoda.com is powered by Moodle and is used to provide course content, administer learning activities, track course participation and completion, and support the learning experience.

By using the Services, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

We may collect personal information directly from you, automatically when you use our Services, and from third parties.

Information You Provide to Us

Depending on how you interact with us, we may collect information such as:

·       Name

·       Email address

·       Mailing or billing address

·       Telephone number

·       Account username and password

·       Purchase and transaction information

·       Course enrollment information

·       Course progress, participation, and completion information

·       Responses to surveys, assessments, quizzes, or questionnaires

·       Information you provide when contacting customer support

·       Comments, reviews, testimonials, or other content you submit

·       Preferences regarding communications from us

If you purchase a course or other product, payment information may be collected and processed by our third-party payment processor. We generally do not receive or store your complete payment card number when payments are processed by a third-party payment provider.

Learning Platform and Course Activity Information

When you access or participate in courses through our learning platform, we may collect and maintain information about your learning activity. Depending on the course and the features used, this information may include:

·       Course enrollment and registration information

·       Login and account-access activity

·       Course pages, resources, lessons, or activities accessed

·       Dates and times of course activity

·       Course progress and completion status

·       Quiz, survey, assessment, or questionnaire responses

·       Quiz, assessment, or assignment scores and results

·       Assignments, exercises, files, or other materials you submit

·       Participation in course discussions, forums, messages, or other interactive features

·       Feedback you provide about courses or learning activities

·       Certificates, badges, or other course completion records

·       Technical logs and system activity associated with your use of the learning platform

Some learning activities may be administered using third-party platforms or tools that integrate with or support our learning platform.

Information Collected Automatically

When you visit or interact with our Website, learning platform, or other Services, we and our service providers may automatically collect certain information, including:

·       Internet Protocol (IP) address

·       Browser type and version

·       Device type and operating system

·       General geographic location derived from your IP address

·       Pages viewed and links clicked

·       Date and time of visits

·       Referring website or source

·       Website and learning-platform usage activity, including login activity, course access, pages or resources viewed, activity completion, and related timestamps

·       Cookie identifiers and similar technology identifiers

We may collect this information through cookies, pixels, analytics tools, server logs, and similar technologies.

Information From Third Parties

We may receive information about you from third parties that help us provide or administer our Services, such as:

·       Payment processors

·       Moodle hosting providers and other learning-management or course-delivery service providers

·       Survey, assessment, and form providers

·       Database, workflow automation, and course-administration platforms

·       Email and marketing platforms

·       Analytics providers

·       Customer relationship management systems

·       Authentication or account-management providers

·       Advertising or social media platforms, where applicable

For example, when you complete a course assessment, questionnaire, or feedback form using a third-party service, information you submit may be transferred to systems we use to administer courses, analyze participant needs, manage learner information, or improve the learning experience.

The information we receive depends on the services provided by the third party and your interactions with that service.

2. How We Use Your Information

We may use personal information to:

·       Create and manage your account

·       Process purchases and course enrollments

·       Provide access to courses, programs, downloads, and other Services

·       Administer courses and learning activities

·       Track course participation, progress, and completion

·       Record assessment, quiz, assignment, or activity results

·       Provide certificates, badges, or other records of course completion

·       Provide learner and customer support

·       Respond to questions and requests

·       Process and maintain transaction records

·       Send transactional communications, such as purchase confirmations, course-access information, account notices, and completion-related communications

·       Send newsletters, educational content, promotions, and marketing communications

·       Personalize your experience

·       Understand the learning needs, interests, and experience of individual participants or groups of participants

·       Tailor course content, examples, emphasis, activities, or learning experiences based on participant needs and feedback

·       Evaluate course participation and effectiveness

·       Improve our Website, learning platform, courses, products, and Services

·       Analyze Website, learning-platform, and course usage

·       Conduct surveys, assessments, research, and program evaluation

·       Diagnose technical problems and maintain the functionality and security of our systems

·       Prevent fraud, misuse, and security incidents

·       Protect our legal rights and the security of our systems

·       Comply with legal, regulatory, accounting, or tax requirements

·       Carry out other purposes disclosed to you when information is collected

3. Cookies and Similar Technologies

We may use cookies, local storage, pixels, analytics technologies, server logs, and similar tools to operate, secure, and improve our Website, learning platform, and Services.

Some cookies and similar technologies are necessary for the operation of our Website and learning platform. These essential technologies may be used to:

·       Authenticate users and maintain login sessions

·       Keep the Website and learning platform functioning properly

·       Maintain account and course-session information

·       Support course navigation and functionality

·       Protect accounts and systems from unauthorized access

Other cookies and similar technologies may be used to:

·       Remember preferences and settings

·       Understand how visitors and learners use our Services

·       Measure Website, course, and marketing performance

·       Diagnose technical issues

·       Improve our products, courses, learning experiences, and Services

·       Provide or measure advertising, where applicable

Cookies used for authentication, security, course functionality, or session management may be necessary for the Services to operate properly. Analytics and advertising technologies are distinct from the essential technologies needed to provide course access.

Your browser may allow you to block, delete, or manage cookies. Disabling certain cookies may prevent some Website or learning-platform features from functioning correctly.

Where required by applicable law, we will provide additional choices regarding non-essential cookies or certain uses of personal information.

4. Analytics and Advertising

We may use third-party analytics services to understand how users interact with our Website, learning platform, courses, and Services. These providers may use cookies or similar technologies to collect information regarding your use of our Website or learning platform.

We may also use advertising or marketing technologies to measure the effectiveness of advertising campaigns or to communicate with people who have expressed an interest in our Services.

Depending on the technologies we use and applicable state law, certain disclosures of personal information for targeted or cross-context behavioral advertising may be considered "selling," "sharing," or "targeted advertising" even when no money is exchanged.

Where required by applicable law, we will provide mechanisms for you to opt out of these activities.

5. How We Disclose Information

We may disclose personal information to third parties in the following circumstances.

Service Providers

We may provide information to companies that perform services for us, including providers of:

·       Website hosting

·       Moodle hosting, support, and learning-management technologies

·       Course delivery and administration

·       Survey, assessment, and form tools

·       Workflow automation and database services

·       Payment processing

·       Email delivery and marketing

·       Customer relationship management

·       Analytics

·       Cloud storage

·       Information technology and security

·       Customer support

·       Accounting and professional services

These providers may process personal information on our behalf in connection with the services they provide.

We may also use third-party tools, including Fillout for assessments and forms and Airtable for managing and analyzing assessment information, to administer assessments, collect course feedback, manage learner information, automate course-related processes, or analyze course participation. Information submitted through these tools may be transferred between those services, our learning platform, and other systems we use to administer the Services.

Course Administrators Instructors and Organizational Sponsors

Certain courses or programs may be provided in connection with an employer, organization, educational institution, program sponsor, or other third party.

Where applicable, designated course administrators, instructors, facilitators, or organizational representatives may have access to certain information concerning participants in the course or program. Depending on the arrangement, this information may include enrollment status, course participation, progress, completion status, assessment results, or other information disclosed to participants at the time of enrollment or participation.

Where an organization sponsors or administers a course, its own privacy practices may also apply to information it receives or processes independently of Halls of Ivy LLC.

Business Transactions

If we are involved in a merger, acquisition, financing, sale of assets, reorganization, bankruptcy, or similar business transaction, personal information may be disclosed or transferred as part of that transaction.

Legal and Safety Purposes

We may disclose information when we reasonably believe doing so is necessary to:

·       Comply with applicable law, regulation, subpoena, court order, or legal process

·       Respond to lawful government requests

·       Protect our rights, property, or safety

·       Protect the rights, property, or safety of our users or others

·       Detect or prevent fraud, abuse, security incidents, or illegal activities

·       Enforce our agreements and policies

With Your Direction or Consent

We may disclose information to other parties when you direct us to do so or provide your consent.

6. Sale and Sharing of Personal Information

We do not sell personal information in the traditional sense of exchanging personal information directly for money.

However, some state privacy laws define "sale," "sharing," or "targeted advertising" broadly. Certain uses of advertising, analytics, or tracking technologies may fall within these definitions.

If our activities are considered a sale, sharing, or use for targeted advertising under an applicable privacy law, you may have the right to opt out as described in the Your Privacy Rights section below.

7. Email and Marketing Communications

If you subscribe to our mailing list, download materials, register for an event, purchase a course, or otherwise provide your contact information, we may send you communications relating to our products, courses, services, and educational content where permitted by law.

You may unsubscribe from promotional emails at any time by using the unsubscribe link included in those emails.

Even if you unsubscribe from marketing communications, we may continue to send non-promotional communications that are necessary to provide the Services, such as purchase confirmations, course access information, course administration or completion communications, security notices, and account-related messages.

8. Data Retention

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including providing our Services, administering courses, maintaining learning and completion records, maintaining business and transaction records, complying with legal obligations, resolving disputes, preventing fraud, and enforcing agreements.

Learning-platform information may be retained after you complete or stop participating in a course. This may include enrollment information, course completion records, assessment or activity results, certificates, and other records reasonably necessary for course administration, learner support, program evaluation, business recordkeeping, or legal and compliance purposes.

Retention periods may vary depending on the type of information, why it was collected, the nature of the course or program, our operational needs, and applicable legal requirements.

When information is no longer reasonably necessary, we may delete, anonymize, aggregate, or otherwise dispose of it in accordance with our data-retention practices.

9. Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information from unauthorized access, loss, misuse, alteration, or disclosure.

Access to learning-platform information is limited according to the roles and permissions assigned within our systems and the services used to administer our courses.

However, no Internet transmission, electronic storage system, or security measure can be guaranteed to be completely secure. Accordingly, we cannot guarantee the absolute security of your information.

You are responsible for maintaining the confidentiality of your account credentials and should notify us if you believe your account or password has been compromised.

10. Your Privacy Rights

Depending on where you live and the laws applicable to us, you may have certain rights regarding your personal information.

These rights may include the ability to:

·       Request confirmation of whether we process your personal information

·       Request access to personal information we maintain about you

·       Request correction of inaccurate personal information

·       Request deletion of certain personal information

·       Obtain a portable copy of certain personal information

·       Opt out of the sale of personal information

·       Opt out of the sharing of personal information for certain advertising purposes

·       Opt out of targeted advertising

·       Limit certain uses or disclosures of sensitive personal information, where applicable

·       Withdraw consent where processing is based on consent

·       Appeal certain decisions regarding a privacy request, where applicable

You also have the right not to receive unlawful discriminatory treatment for exercising rights provided by applicable privacy laws.

Not all of these rights apply in every jurisdiction or in every circumstance. Certain exceptions may also apply.

Requests involving information maintained through our learning platform may include, where applicable and subject to exceptions permitted by applicable law, information associated with your account, course participation, activity, submissions, or completion records. Certain information may need to be retained where permitted or required by applicable law for legal, administrative, security, fraud-prevention, or legitimate recordkeeping purposes.

Exercising Your Rights

To submit a privacy request, contact us at:

Email: legal@hallsofivy.co

We may need to verify your identity before completing certain requests. Verification may require information sufficient to confirm that you are the person about whom we collected personal information.

Where permitted by applicable law, you may designate an authorized agent to submit a request on your behalf. We may require proof of authorization and may ask you to verify your identity directly with us.

11. State-Specific Privacy Rights

Residents of certain U.S. states may have additional rights under their state's privacy laws.

For example, California residents may have rights concerning access, deletion, correction, sale or sharing of personal information, and certain uses of sensitive personal information where the California Consumer Privacy Act applies to a business.

Residents of other states may have similar rights regarding access, correction, deletion, data portability, targeted advertising, profiling, or the sale of personal data.

We will process qualifying privacy requests in accordance with applicable law.

Global Privacy Control

Where required by applicable law, we recognize legally valid browser-based opt-out preference signals, such as Global Privacy Control ("GPC"), as requests to opt out of applicable sales or sharing of personal information associated with the browser or device sending the signal.

12. Third-Party Websites and Services

Our Website, learning platform, or courses may contain links to or integrations with third-party websites, applications, platforms, or services.

We may also use third-party services to provide forms, assessments, course content, video, scheduling, communications, automation, data storage, analytics, or other functionality related to our courses and Services.

When you interact directly with a third-party service, that provider may collect or process information under its own privacy policy and terms. In some cases, information may also be transferred between that provider and systems we use to administer our Services.

We are not responsible for the privacy, security, or data practices of independent third parties.

We encourage you to review the privacy policies of third-party services before providing personal information to them.

13. Social Media

Our Website may contain links to or integrations with social media platforms.

If you interact with us through a social media platform, the platform may collect information about your activity in accordance with its own privacy policies. Information you choose to make public through social media may also be visible to other users.

14. Children's Privacy

Our Services are intended for individuals who are at least 13 years old and are not directed to children under the age of 13.

We do not knowingly collect personal information online from children under 13. If we learn that we have collected personal information from a child under 13 without appropriate authorization, we will take reasonable steps to delete it.

If you believe a child under 13 has provided personal information to us, please contact us at legal@hallsofivy.co.

If any of our courses or Services are specifically intended for children under 13, additional requirements and a separate children's privacy notice may apply.

15. International Users

Our Company is based in the United States, and our Website and Services are operated from the United States.

If you access our Services from outside the United States, your information may be transferred to, stored in, or processed in the United States or other countries where we or our hosting, learning-platform, technology, or other service providers operate.

Privacy and data-protection laws in these countries may differ from those in your country of residence.

If we offer Services to individuals in jurisdictions that impose additional privacy requirements, such as the European Economic Area, United Kingdom, or other countries, additional privacy notices or rights may apply.

16. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our business practices, technologies, Services, or legal requirements.

When we update this Privacy Policy, we will revise the "Last Updated" date at the top of this page. If required by applicable law, we may provide additional notice regarding material changes.

We encourage you to review this Privacy Policy periodically.

17. Contact Us

If you have questions about this Privacy Policy, our privacy practices, or your personal information, please contact us at:

Halls of Ivy LLC
231 S LaSalle Street
Suite 2100
Chicago, IL 60604
United States

Email: legal@hallsofivy.co
Website: www.hallsofivy.co